The clinic remains open for face to face appointments and online booking is open. If you would prefer to discuss your situation before coming in, please book a free telephone consultation. Online consultations can also be arranged on request.
It is not possible to entirely eliminate the risk of transmission. Below are the measures I’ve put in place to ensure that coming to the clinic is as safe as possible.
Before your appointment
All payments are being taken online at the time of booking to eliminate any risk of cross-infection via cash and cards. If you need to cancel your appointment at short notice due to Covid-19 symptoms, you will have the option to reschedule or receive a full refund.
I will contact you before your appointment to confirm that it’s appropriate for you to come into the clinic. Please do not come in if you have symptoms of Covid-19 (fever, a new persistent cough, loss or change in sense of smell or taste) or you have been in contact with someone who has symptoms or has had a positive coronavirus test in the last 14 days.
Traveling to the clinic
I cycle to and from the clinic to avoid unnecessary contact with others on public transport. I recommend you cycle or walk if possible.
If you drive, there is paid parking on Bush Rd, Beck Rd and Sheep Lane. There is also free parking from midday on Gore Road.
Arriving at the clinic
Please wear a face mask. If you do not have one, I will provide one for you.
Appointments have been spaced out to minimise contact between patients and allow extra time for cleaning. Please try to arrive as close as possible to the time of your appointment. I will check your temperature on arrival using an infra-red thermometer and you will need to wash your hands.
Please do not bring anyone with you to your appointment. If you need to bring a translator or you would like to have a chaperone present, please contact me to discuss this first.
If the appointment is for a child, only one adult should accompany them. If you are bringing your baby for treatment, please bring a blanket for them to lie on.
during your appointment
I will be wearing a face mask and disposable apron during your visit. I will also wear disposable gloves during your treatment and thoroughly clean my hands before and after.
Sanitation and Hygiene
I clean the treatment room between appointments, including the treatment table, pillows and all touch points such as door handles and chairs. The waiting area is cleaned daily and touch points in the bathroom are cleaned regularly throughout the day.